At REDFESU, we prioritize seamless delivery for your curated fashion and accessory selections. Our team meticulously processes orders to ensure your carefully chosen items—whether elegant footwear, statement jewelry, or versatile apparel—are packaged with care. Orders are dispatched from our fulfillment centers within 1-2 business days after payment confirmation, followed by carrier handoff. We partner with trusted logistics providers to balance speed and reliability, adapting to seasonal demand fluctuations.

Processing typically completes within 48 hours (excluding weekends/holidays). Transit durations vary by destination and carrier capacity. For domestic shipments, allow 3-7 business days post-dispatch. International deliveries may require 10-20 business days depending on customs clearance. Note: Rural areas or extreme weather may incur slight delays. During peak seasons like holidays, we recommend placing orders earlier to account for higher carrier volumes.

We offer tiered shipping options tailored to order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Table Rate Shipping (5-10 Business Days): Free for orders of $60+

Promotional free-shipping thresholds may periodically apply—check our homepage banners for limited-time offers. Bulk or oversized items may qualify for specialized rates; details appear at checkout.

We currently serve 50+ countries across North America, Europe, and Oceania, with partial coverage in Asia and South America. Unavailable regions include conflict zones and territories with import restrictions (e.g., certain cosmetics or metal-containing accessories). During checkout, enter your address to verify eligibility. For inquiries about expanding to new locations, contact [email protected].

Upon shipment, you’ll receive a confirmation email with a tracking number and carrier link. For consolidated orders, each package may have separate tracking. Pro tip: Bookmark your tracking page—carriers often provide real-time updates including customs status. If you haven’t received tracking within 3 business days, check your spam folder or account dashboard under "Order History."

While 98% of deliveries arrive on time, unforeseen delays can occur. If your tracking shows no movement for 7+ days or the estimated delivery window has passed, first contact the carrier directly using your tracking number. For unresolved cases, email [email protected] with your order number and carrier correspondence. We’ll investigate promptly and may reship eligible items or issue store credit per case specifics.

International orders may incur local taxes or duties determined by your country’s regulations. These fees are the customer’s responsibility and are typically collected upon delivery. For EU/UK shipments, VAT is often prepaid at checkout. We declare all packages at actual value—under-declaration violates international laws. To estimate potential fees, consult your national customs website using our harmonized tariff codes (provided upon request).